The British Retail Consortium (BRC) has unveiled their evolved learning offer designed to meet the changing needs of retail leaders at every level. Following an extensive listening exercise with member retailers, the refreshed proposition delivers clearer pathways, more flexible learning options, and scalable programmes that build the leadership capability the industry needs to thrive.
"Over the past year, we've listened closely to retailers who told us they need learning that is flexible, practical, and accessible for leaders at every level."
"This refreshed offer gives them exactly that—clear pathways, modular learning options, and scalable programmes that meet people where they are. Our goal is simple: to unlock leadership capability across the entire industry and make development easier, richer, and more meaningful for every retailer."
A Future-Focused Learning Ecosystem for Retail
As retail continues to evolve, shaped by shifting consumer expectations, technological innovation, and increasing operational demands, strong leadership has never been more critical. The enhanced ecosystem will deliver three interconnected pillars of support:
- Exclusive member-only resources offering curated insights, practical tools, and templates that enhance capability across HR, Talent, DEI, and Learning teams
- Developing leaders at every level through high-quality leadership development and skills-focused programmes—now more accessible, scalable, and tailored to the demands of modern retail teams
- A strong, connected learning community providing expert-led forums, cross-retail collaboration, and a dynamic alumni network that keeps leaders engaged and continuously developing
This clear framework ensures retailers understand where each programme fits, how it supports progression, and how it connects seamlessly to the broader BRC ecosystem.
BRC Leadership Essentials: Building Confidence from Day One
Launching officially on 18 March 2026, BRC Leadership Essentials is the newest addition to the learning portfolio. Purpose-built for emerging leaders and first-time managers, the programme builds confidence, core leadership behaviours, and retail-specific capability through five essential modules:
- The Fundamentals of Retail
- Foundations of Good Leadership
- Communication and Influence
- People Management Basics
- Problem Solving and Decision Making
A successful pilot cohort is already underway, with early feedback highlighting the programme's relevance, practicality, and real-world impact.
Summer School 2026: Two Flexible Journeys, One Powerful Experience
Building on one of BRC Learning's flagship programmes, Leaders' Summer School 2026 introduces two distinct formats designed to meet the diverse needs of retail teams:
In-Person Journey (June–July 2026)
An immersive learning experience hosted at The Form Rooms, London, combining workshops, speaker sessions, business simulations, and face-to-face networking—designed for mid-level leaders who thrive on collaboration and connection.
Online Journey (June–August 2026)
A flexible, digital-first pathway delivered through the Thrive Learning platform, offering keynotes on demand, virtual coaching, and interactive modules—ideal for dispersed retail teams managing busy schedules.
Both routes retain the programme's signature elements:
- The BRC's four-lens approach: People, Planet, Profit, Purpose
- Experiential learning and real-world retail simulations
- Access to senior leaders and expert facilitators
- Cross-company collaboration and an active alumni community
Building a Community of Retail Leaders
Beyond structured programmes, BRC Learning strengthens the value of membership through a vibrant, collaborative community. Member benefits include:
- The Learning Forum for HR, Talent, DEI, and Learning leaders
- Quarterly webinars and on-demand content
- Practical resource libraries, including ready-to-use tools and templates
- Associate learning partnerships that bring specialist expertise directly to members
Member feedback consistently highlights the impact of this community-led approach, from improved capability development to greater cross-retail collaboration and shared learning.
A Learning Offer Designed for Retailers, by Retailers
Retail is evolving at an extraordinary pace, making strong, confident leadership essential at every level of every organisation. The enhanced BRC Learning offer has been created with retailers, for retailers—designed to help teams build the skills, mindset, and resilience needed to thrive. By investing in leadership today, the industry strengthens its future and the millions of people it supports.
This refreshed learning ecosystem directly supports the BRC’s purpose: to increase talent and leadership capability across the retail sector, deliver meaningful value to members, and build long‑term resilience.
By positioning learning as a key driver of industry growth, BRC Learning provides retailers with a powerful opportunity to invest in their people and join a connected, future‑ready community shaping positive change across the sector.
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