Leadership that Pays Off: Measuring ROI in Retail L&D

Here’s the revised version in the past tense for an on-demand webinar listing:

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This webinar supported HR, L&D teams and managers in understanding the importance of measuring ROI in leadership development, with a focus on BRC programmes like the Leaders Summer School. It explored how tracking the right outcomes can demonstrate the value of learning, address organisational challenges, and drive long-term cultural and business impact.

Guest speakers from retail L&D shared insights on how they linked leadership development to measurable results.

Webinar Agenda:

• Welcome and Introductions – Rob Husband, Co-Designer of the BRC Leaders Summer School and Vicki Young, Head of Learning @ BRC

• Trends in Retail Leadership – Key challenges and leadership shifts

• The Case for Measuring ROI – Why it matters and what to measure

• Guest Panel Discussion – Insights from L&D professionals in retail:

  • Jacy Stanhope, Leadership and Learning Lead, B&Q

  • Liz Jewitt-Cross, Founder and CEO, Future-HR

• Q&A and Participant Discussion – Shared thoughts and questions

• Next Steps and Takeaways – Practical tools, worksheet, and upcoming webinars