Transformation is vital to future success but a big issue for leaders, who often admit they are not fully prepared.
Digital transformation is challenging because real transformation is much more than implementing a new technology or selling across new retail channels. In today’s environment it touches every aspect of the customer experience, a retailers business model and requires reinventing culture and the underlying infrastructure to build the agility needed to manage continual change and innovation.
The BRC offers leadership development programmes to help leaders navigate change and is working with our members to help you understand and anticipate how technology is impacting customers, shifting shopping trends, business models and practices and the regulatory environment which is often slow to keep pace or can lead to unintended consequences.
Staying on top of developments as well as navigating significant operational and reputational risks is part of business as usual for retail leaders today.
Digital Transformation Content

Flexible working policies and productivity

2025's tech outlook for enterprise retail

AI for Merchandising: Applications, Implementation, and Benefits

A Disruptive Leadership Programme, Not a Traditional Management Course

ESG and access to capital: the mid-market needs to stay alert

Unified commerce is the path to growth for UK retailers

NCSC publishes July small business newsletter

The empowered consumer: the key to deeper consumer relationships

Maximising data value strategies for effective data management

Instore payment resilience

Facial Recognition Technology Update

CEO roundtable on technology and innovation | Summary

Empowering Retail Leaders in the Digital Era
Lawful use of cctv including facial recognition - considerations & tests

BSI 2024 Supply chain risks and opportunities report

PSTI Rules on Consumer Connected Products now in force (1)

BRC Cyber Resilience Forum

HMT roundtable on National Payments Vision

Retail Relief: Say Goodbye to Enterprise Pain Points

BRC responds to Consultation on digital age ID for alcohol sales
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have 3 types of membership: Retailer, Associate and Trade Association.