People
Promoting equity, diversity and inclusion, delivering skills requirements and supporting workforce evolution
People are the heart of retail.
The industry is the largest private sector employer with around 3 million jobs and a further 2.7 million in UK supply chains. As the industry continues to transform, we aim to support retail’s role as a provider of more highly skilled jobs, and as a driver for equity, diversity and inclusion, representing the customers it serves and the colleagues that make up the industry’s vibrant workforce.
New technologies are helping create more efficient businesses, better customer experiences, and an evolution in the retail workforce. Upskilling is vital to harness this and support new business models. Leaders will need to maximise the opportunities and mitigate the risks.
The industry is committed to delivering lifelong learning opportunities and investing in apprenticeships and training. The BRC offers leadership development for retailers and advocates for a coordinated approach to employment, skills and training policies. Collaboration with government is in the backbone of this work.
Skills
Helping you identify, develop and deliver future skills needs and influence the government’s skills landscape
Equity, Diversity and Inclusion
Developing inclusive workplaces and tackling the challenges that prevent workplace equity
Workforce Evolution
Supporting retailers to harness new technology for more innovative, customer focused and efficient businesses
People Content
Sustainability Masterclass: Developing and delivering your strategy
Learning Forum – September Meetup
Unlock Data Engineering Excellence
BRC Leaders Summer School 2025
Accelerate Your Success with AI Transformation
Maximising Performance through Belonging
Learning Forum - May
HR Technical Call - Supreme Court Ruling on the interpretation of the Equality Act 2010
Low Pay Commission consultation
BRC Meets House of Lords Team on Employment Rights Bill
HR Technical - Pay Gap Consultation
Member Feedback - Sickness absences
Why DEI Matters In Today's Climate
Employment Rights Bill putting “brakes on hiring”
Treasury opens consultation on VAT relief for donations
Employment Rights Bill: Summary of Lords amendments
Acas Conference - Resetting employments relations: building healthy workplaces to grow a strong economy
BRC Meeting with Skills Minister - Growth and Skills Levy
Scott Ward Joins the BRC Leader Summer School as a Group Coach