People are the heart of retail.

The industry is the largest private sector employer with around 3 million jobs and a further 2.7 million in UK supply chains. As the industry continues to transform, we aim to support retail’s role as a provider of more highly skilled jobs, and as a driver for equity, diversity and inclusion, representing the customers it serves and the colleagues that make up the industry’s vibrant workforce.

New technologies are helping create more efficient businesses, better customer experiences, and an evolution in the retail workforce. Upskilling is vital to harness this and support new business models. Leaders will need to maximise the opportunities and mitigate the risks.

The industry is committed to delivering lifelong learning opportunities and investing in apprenticeships and training. The BRC offers leadership development for retailers and advocates for a coordinated approach to employment, skills and training policies. Collaboration with government is in the backbone of this work.

People Content

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Event
Masterclass
Learning Programme

Sustainability Masterclass: Developing and delivering your strategy

Tue 7 October
09:00
The Form Rooms
Event
Masterclass
Learning Programme

How to Integrate Nature into your Sustainability Strategy

Thu 11 September
09:00 - 17:00
The Form Rooms
Event

Learning Forum – September Meetup

Wed 10 September
15:30
The Form Rooms, 22 Tower Street
Event
Community Meeting

HR Technical Call with RPC LLP on Employment Rights Bill

Tue 15 July
10:30 - 12:00
Article

Immigration changes announced – July 2025

04 Jul 2025
Member Access
Consultation

BRC responds to the Low Pay Commission consultation

04 Jul 2025
Press Release

Politicians and PCCs support #ShopKind

03 Jul 2025
Briefing

Government publishes Employment Rights Bill Implementation Roadmap

01 Jul 2025
Member Access
Article

DBT invites BRC to participate in Day-One Rights roundtables

27 Jun 2025
Article

UK's Trade Strategy & Responsible Business

26 Jun 2025
Article

Belonging at Bravissimo: The Data Journey

25 Jun 2025
Briefing

Government publishes industrial strategy

23 Jun 2025
Consultation

Member Feedback Request - Guaranteed hours provisions

20 Jun 2025
Article

The Four Lenses in Retail Leadership: Working Through the Friction

19 Jun 2025
Member Access
News

PM's Office writes to BRC to set out importance of retail

06 Jun 2025
Member Access
Community News

BRC meets with Conservative Lords to discuss Employment Rights Bill

06 Jun 2025
Meeting Note

BRC Meets House of Lords Team on Employment Rights Bill

03 Jun 2025
Article

Government announces further skills reforms

29 May 2025
Member Access
Meeting Note

HR Technical Call - Supreme Court Ruling on Interpretation of the Equality Act 2010

15 May 2025
Member Access
Article

BRC Responds to Skills Minister on Short Courses

12 May 2025