The industry is committed to creating environments where everyone has equal opportunities and feels valued.

Achieving this requires a diverse and inclusive workforce that reflects the communities retail serves, and ensuring fair, respectful, and just treatment of workers across the entire supply chain.

The BRC plays a key role in supporting retailers on this journey. Established in 2021, the BRC Diversity & Inclusion Charter responds to an urgent need for the industry to move the dial on D&I. Built around six pledges  - CEO accountability, recruitment, opportunity and progression, data sharing, inclusive workplace and culture, and line managers’ responsibility - the Charter provides signatories with an opportunity to challenge culture and biases and embed D&I into every aspect of the business and access a comprehensive programme of workshops and in-person events to advance your D&I strategies.

The annual Diversity and Inclusion in UK Retail Report explores the status of diversity and inclusion in the UK retail industry, looking in detail at gender, ethnicity, disability, sexual orientation, social mobility, and age. By tracking progress and identifying what more needs to be done, we help ensure strategies are translating to inclusive environments for the retail workforce.

Our Six D&I Charter Pledges

1

Our CEO will be accountable for Diversity and Inclusion in our business and will appoint an Executive with ownership for D&I

2

We will ensure there is no bias in the recruitment process and will Undertake a transparent process of audit

3

We will take positive action that supports open career opportunity and progression and will undertake a transparent process of audit

4

We commit to contributing data on our diversity in the workplace which will feed in to the Diversity and Inclusion in UK Retail report 

5

We commit to create a respectful, inclusive work environment within which every employee has the opportunity to make a meaningful contribution to the company’s vision and values

6

We believe supporting equity in the workplace is the responsibility of all line managers

ED&I Charter Signatories

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Equity, Diversity & Inclusion Content

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Article

Ethnicity and Disability Pay Gap Reporting - Government Response to Consultation Published

25 Mar 2026
Article

Harassment Protections at Oliver Bonas

24 Mar 2026
Member Access
Article

Belonging & Wellbeing: Superdrug and Savers Pregnancy Loss Guide for Managers

12 Mar 2026
Member Access
Member Query

Input Received: Member Query Request on Domestic Abuse Policy

19 Feb 2026
Member Access
Meeting Note

BRC D&I Charter Workshop Notes - Carers

26 Nov 2025
On demand
Webinar

Shaping Tomorrow’s Workforce: Strategies for Growth, Mobility and Engagement

06 Nov 2025
Blog

Bravissimo - Bra HQ Experience Day 2025

14 Oct 2025
Member Access
Meeting Note

Diversity & Inclusion Charter Workshop - Recruitment and Neurodiversity

11 Sep 2025
Article

Belonging at Bravissimo: The Data Journey

25 Jun 2025
Member Access
Meeting Note

HR Technical - Pay Gap Consultation

01 May 2025
Press Release

Mary Portas returns to speak at the 2025 BRC Leaders Summer School

16 Apr 2025
Member Access
Consultation

Equality Law Call for Evidence

11 Apr 2025
Member Access
Meeting Note

D&I Charter Workshop: AI Technology and DEIB

25 Mar 2025
Member Access
Article

Licence to Hire

21 Mar 2025
Member Access
Article

The Power of You Campaign

21 Mar 2025
Member Access
Article

Belonging at B&Q

21 Mar 2025
Member Access
Article

"What We Stand For"

21 Mar 2025
Member Access
Article

Growing Cultural Intelligence through Reverse Mentoring

21 Mar 2025
Member Access
Article

B&Q’s Kinship Carer Policy

21 Mar 2025
Member Access
Article

Embracing Cultural Diversity – Multi-Faith Room Guide

21 Mar 2025
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