The industry is committed to creating environments where everyone has equal opportunities and feels valued.
Achieving this requires a diverse and inclusive workforce that reflects the communities retail serves, and ensuring fair, respectful, and just treatment of workers across the entire supply chain.
The BRC plays a key role in supporting retailers on this journey. Established in 2021, the BRC Diversity & Inclusion Charter responds to an urgent need for the industry to move the dial on D&I. Built around six pledges - CEO accountability, recruitment, opportunity and progression, data sharing, inclusive workplace and culture, and line managers’ responsibility - the Charter provides signatories with an opportunity to challenge culture and biases and embed D&I into every aspect of the business and access a comprehensive programme of workshops and in-person events to advance your D&I strategies.
The annual Diversity and Inclusion in UK Retail Report explores the status of diversity and inclusion in the UK retail industry, looking in detail at gender, ethnicity, disability, sexual orientation, social mobility, and age. By tracking progress and identifying what more needs to be done, we help ensure strategies are translating to inclusive environments for the retail workforce.
Our Six D&I Charter Pledges
Our CEO will be accountable for Diversity and Inclusion in our business and will appoint an Executive with ownership for D&I
We will ensure there is no bias in the recruitment process and will Undertake a transparent process of audit
We will take positive action that supports open career opportunity and progression and will undertake a transparent process of audit
We commit to contributing data on our diversity in the workplace which will feed in to the Diversity and Inclusion in UK Retail report
We commit to create a respectful, inclusive work environment within which every employee has the opportunity to make a meaningful contribution to the company’s vision and values
We believe supporting equity in the workplace is the responsibility of all line managers
Equity, Diversity & Inclusion Content

Pledges 2&3 - D&I Charter Workshop - AI, Technology and DEIB

Licence to Hire

The Power of You Campaign

Belonging at B&Q

"What We Stand For"

Growing Cultural Intelligence through Reverse Mentoring

B&Q’s Kinship Carer Policy

Embracing Cultural Diversity – Multi-Faith Room Guide

Armed Forces Covenant

Cultural Intelligence (CQ) and Inclusive Language

Colleague Networks

Ikea UK (&IE) Win/Win Reciprocal Mentorship Programme – An Equitable Breakthrough Action!

Access All Areas: Superdrug & Savers Commitment to Social Mobility and Youth Employment

The Employment Rights Bill risks failing women

D&I Charter Workshop - Preventing Sexual Harassment

BRC Learning x Thrive: Transforming Retail Leadership Development

DLME Call for Evidence 2025-26 - Feedback required

A Disruptive Leadership Programme, Not a Traditional Management Course

Roundtable with the Low Pay Commission

D&I Pledges 2 & 5: Workshop on Social Mobility
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have 3 types of membership: Retailer, Associate and Trade Association.