Member-only insight, events and influence


Member-only insight, events and influence

HR Community

As new technology, changing consumer behaviour and intense competition continue to transform retail, the BRC estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.

Through the HR Community, members can help drive and benefit from this vision.


  • HR Directors
  • HR Managers
  • HR Specialists - L&D/Talent/Pay & Reward/Employee Relations




Enhance the momentum to Better Jobs   Achieve greater flexibility in the use of the Apprenticeship Levy

Delivering for members 

  • Shifted government thinking on the Apprenticeship Levy and helped members prepare
  • Delivered manageable National Minimum Wage/National Living Wage up-ratings
  • Stretched thinking on flexible working, diversity & inclusion, and the future workforce
  • Guided on gender pay gap reporting
  • Made the case for a flexible, demand-led immigration system
  • Professional retail leadership skills development available via BRC Learning
  • Ensured retail priorities in the UK’s basic digital skills framework

Community Manager

Tamara Hill

Employment and Skills Policy Adviser

Tamara joins the British Retail Consortium from the National Farmers Union where she was also the Employment and Skills policy adviser. Tamara has also been involved in the Government’s School Food Plan project alongside the British Nutrition Foundation and Children’s Food Trust working with schools to improve the quality of school meals.

Prior to that she was a Business Analyst at Nationwide Building Society.

Contact Tamara by email.