Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Member AccessMember Query
Member Feedback Request: Data Subject Access Requests (DSARs)
08 Sep 2025 - Member AccessArticle
Employment Rights Bill: BRC Priorities
08 Sep 2025 - Member AccessNews
Retailers meet with Chancellor ahead of the Budget
04 Sep 2025 - Member AccessArticle
Recent Engagement with DBT on the Employment Rights Bill
04 Sep 2025 - Blog
3 Common Sustainability Reporting Mistakes Retailers Make
01 Sep 2025 - Member AccessNews
BRC Autumn Budget 2025 submission
28 Aug 2025 Acas publishes new strategy for 2025–2030
27 Aug 2025- Member AccessConsultation
Final submission - Parental Leave and Pay Review Call for Evidence
21 Aug 2025 - Member AccessArticle
Skills Update - August 2025
18 Aug 2025 - Member AccessArticle
Employment Rights Bill Engagement with DBT - Fire & Rehire and Trade Unions
15 Aug 2025
Upcoming Events
- EventExternal EventConference
Retailers: Building a resilient future
Tue 21 October12:30 - 17:154 More London Riverside London, UK - EventMasterclassLearning ProgrammeIn PersonEvent
Sustainability Reporting Masterclass
Tue 7 October09:00 - 17:30The Form Rooms - EventRoundtableIn Person
Learning Forum – September Meetup
Thu 25 September15:30 - 19:00The Form Rooms, 22 Tower Street - EventCommunity Meeting
HR Directors Call
Tue 23 September13:30 - 15:00Microsoft Teams - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Tue 23 September09:00 - 17:00The Form Rooms - EventRoundtable
Internal Comms Forum - 17 September
Wed 17 September14:00 - 16:00The Form Rooms, 22 Tower Street, WC2H 9NS - EventWebinar
Navigating legal and tax reform: Building a resilient retail workforce
Tue 16 September11:00 - 12:00Livestorm - EventCommunity Meeting
D&I Charter Workshop - Recruitment and Neurodiversity
Tue 9 September10:00 - 11:30
What our members say
I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.
I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.
The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager
Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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