Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Member AccessArticle
Licence to Hire
21 Mar 2025 - Member AccessArticle
The Power of You Campaign
21 Mar 2025 - Member AccessArticle
Belonging at B&Q
21 Mar 2025 - Article
"What We Stand For"
21 Mar 2025 - Article
Growing Cultural Intelligence through Reverse Mentoring
21 Mar 2025 - Article
B&Q’s Kinship Carer Policy
21 Mar 2025 - Article
Embracing Cultural Diversity – Multi-Faith Room Guide
21 Mar 2025 - Article
Armed Forces Covenant
21 Mar 2025 - Article
Cultural Intelligence (CQ) and Inclusive Language
21 Mar 2025 - Article
Colleague Networks
21 Mar 2025
Upcoming Events
- EventCommunity Meeting
Pledges 2&3 - D&I Charter Workshop - AI, Technology and DEIB
25 March 202510:00MS Teams - EventExternal Event
Get ready to transform associate training with 5 strategies for success
27 March 202513:00 - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
02 April 2025The Form Rooms - EventExternal EventConference
3 proven strategies to help frontline teams handle difficult customers
03 April 202512:50Retail Technology Show | Stand F10 | ExCeL London - EventMasterclassLearning Programme
Inclusion Masterclass: Maximising Performance through Belonging
14 May 2025The Form Rooms - EventLearning Programme
BRC Summer School 2025
10 June 2025Ashridge House, Berkhamsted - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
07 October 202509:00The Form Rooms
What our members say
I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.
I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.
The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager
Luiza Paludo Gomes
Policy Advisor - HR | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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