Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Member Access
ArticleEmployment Rights Act: Implementation of Trade Union Measures
23 Jan 2026 - Member Access
Associate InsightThe Employment Rights Act 2025 - Preparing for the road ahead
22 Jan 2026 - Member Access
ArticleDRAFT Consultation response - E-Balloting code of practice
22 Jan 2026 - Member Access
Member QueryMember Feedback Request: Break Entitlement
19 Jan 2026 - Member Access
ConsultationFinal responses: Bereavement Leave + Enhanced Dismissal Protections consultations
15 Jan 2026 - Member Access
Member QueryFeedback Request: Workplace Monitoring Technologies
12 Jan 2026
Associate InsightKeeping retail talent engaged: rewarding employees after the budget
12 Jan 2026
BlogHighlights from the BRC Retail Masters 2025 Impact Report
11 Jan 2026- Member Access
ConsultationDRAFT Consultation Response - Enhanced Dismissal Protections and Bereavement Leave
07 Jan 2026 - Member Access
Member QueryMember Feedback Request: Developing Strong Retail Teams
05 Jan 2026
Upcoming Events
EventBRC Learning Forum - Skills for tomorrow: Building a Future-Ready Workforce
Tue 19 May10:00 - 11:00Teams
EventBRC Learning Forum: Reimagining Learning with AI & Digital Tools [In-person]
Thu 19 March10:00 - 16:30Domino’s HQ, 1 Thornbury West Ashland, Milton Keynes, Buckinghamshire, MK6 4BB
EventRoundtableBRC D&I Immersion session
Thu 12 February12:00 - 15:00RPC, Tower Bridge House, St. Katharine's Way, London, E1W 1AA
EventBRC Learning Forum: Creating a Learning Manifesto
Tue 27 January10:00 - 11:00Teams
What our members say

I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.

I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.

The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager

Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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