Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Member Access
Meeting NoteCollective redundancy: member roundtable with DBT
07 Nov 2025
ArticleKeep Britain Working - Publication of Final Report
06 Nov 2025- Member Access

HR Technical on Immigration Changes - Slides and Recording
05 Nov 2025
ConsultationOpen consultation: Extending the Right to Work Scheme
31 Oct 2025
ArticleUpcoming HR community meetings
31 Oct 2025
ArticleFeeling Ahead and Its Impact on Executive Skills for Senior Leaders
27 Oct 2025
ConsultationEmployment Rights Bill: Consultations Open
23 Oct 2025
ArticlePost-16 Education and Skills White Paper published
21 Oct 2025- Member Access
Meeting NoteCEO Call | 14th October 2025 | Keep Britain Working Review with Sir Charlie Mayfield
15 Oct 2025 
Immigration changes - October 2025
10 Oct 2025
Upcoming Events
EventRoundtableBRC D&I Immersion session
Wed 3 December08:30 - 11:00RPC, Tower Bridge House, St. Katharine's Way, London, E1W 1AA
EventCommunity MeetingHR Technical Call - ERB Consultations: Protections for Pregnant Workers + Bereavement Leave
Tue 2 December11:00 - 12:00
EventOnline - Community CallD&I Charter Workshop - Carers
Tue 25 November10:00 - 11:30
EventHR Directors Call
Tue 18 November13:30 - 15:00
EventCommunity MeetingHR Technical Call - Trade Union relations with Acas + BRC Consultation Responses
Thu 13 November10:30 - 12:30
EventMasterclassLearning ProgrammeIn PersonEventSustainability Reporting Masterclass
Tue 11 November09:00 - 17:30The Form Rooms
What our members say

I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.

I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.

The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager

Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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