Aiming for higher-skilled, better-paid roles.
As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.
Through the HR Community, members can help drive and benefit from this vision.
For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.
Objectives
Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.
Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.
Supporting members with the evolution of jobs in retail, with a higher skilled workforce.
Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.
Functions
The following key roles and the teams that report into them:
HR Directors
HR Managers
HR Specialists - L&D/Talent/Pay & Reward/Employee Relations
Associate Members
Current Campaign
Latest Content
- Member AccessNews
PM's Office writes to BRC to set out importance of retail
06 Jun 2025 - Member AccessCommunity News
BRC meets with Conservative Lords to discuss Employment Rights Bill
06 Jun 2025 - Member AccessCommunity News
BRC meets with Conservative Lords to discuss Employment Rights Bill
06 Jun 2025 - Press Release
Retail has lost 10 times number of jobs of entire UK steelmaking – yet policymakers do nothing
06 Jun 2025 - Member AccessArticle
BRC respond to Industrial Strategy Green Paper
05 Jun 2025 - Associate Insight
How can retailers thrive in a challenging environment?
04 Jun 2025 - Meeting Note
BRC Meets House of Lords Team on Employment Rights Bill
03 Jun 2025 - Member AccessConsultation
Final Submission - Pay Gap Reporting
02 Jun 2025 - Member AccessMember Query
Managing NMW Compliance
29 May 2025 - Article
Government announces further skills reforms
29 May 2025
Upcoming Events
- EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
Tue 7 October09:00The Form Rooms - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy Masterclass
Thu 11 September09:00The Form Rooms - Event
Learning Forum – September Meetup
Wed 10 September15:30The Form Rooms, 22 Tower Street - EventIn Person
BRC Roundtable on MHREDD
Wed 2 July11:0022 Tower Street, London WC2H 9NS - EventWebinar
Diversity and Inclusion in UK Retail: 2025 Report Launch
Tue 24 June12:30Livestorm - EventExternal Event
Unlock Data Engineering Excellence
Tue 24 June12:00 - EventExternal EventWebinar
Building resilience and creating opportunities in the retail industry
Tue 24 June10:00 - EventCommunity Meeting
HR Directors Meeting
Thu 19 June13:30Microsoft Teams
What our members say
I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.
I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.
The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!
Community Manager
Luiza Paludo Gomes
Policy Advisor - HR | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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