Leveraging digital technology across the retail supply chains and exploring cybersecurity and data solutions.
Technology – and, in today’s world, digital technology – touches every part of the retail supply chain – from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues across all members to deliver for their customers and provide innovative customer experiences.
The Technology Community covers many topics – from cyber security to the use cases and solutions offered by hardware and software vendors in areas such as data, analytics, and other providers.
Objectives
Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.
Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.
Providing safe space for members to discuss cyber related business resilience and continuity.
Members
The following key roles and the teams that report into them:
IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members
Latest Content
- Associate Insight
6 April 2025 - date confirmed for UK consumer protection law regime overhaul
14 Mar 2025 - Associate Insight
Navigating around risk in social retail
28 Feb 2025 - Member AccessMeeting Note
Data Use and Portability for Retail - Government view
28 Feb 2025 - Blog
Why Developing Conscious Leaders is Crucial for Your Organisation
27 Feb 2025 - News
2025 Manifesto for Retail | Kickstarting growth in the everywhere economy
26 Feb 2025 - News
BRC Learning x Thrive: Transforming Retail Leadership Development
12 Feb 2025 - Associate Insight
Dayrize Launches New Solution: ‘Product Claims’
06 Feb 2025 - Associate Insight
KPMG’s Consumer Pulse Snapshot – Q4 2024
31 Jan 2025 - Associate Insight
2025's tech outlook for enterprise retail
23 Jan 2025 - Associate Insight
AI for Merchandising: Applications, Implementation, and Benefits
17 Jan 2025
Upcoming Events
- Event
Cyber security - Member meeting with NCSC and DSIT
01 April 202510:30Teams - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
02 April 2025The Form Rooms - EventExternal Event
AI in action - beyond the hype
03 April 202508:30The Don, 19-23 St Swithins Lane, London, EC4N 8AD - EventExternal EventConference
3 proven strategies to help frontline teams handle difficult customers
03 April 202512:50Retail Technology Show | Stand F10 | ExCeL London - EventWebinar
Building Resilience: Cyber Business Continuity Management
30 April 202511:00Livestorm - EventMasterclassLearning Programme
Inclusion Masterclass: Maximising Performance through Belonging
14 May 2025The Form Rooms - EventLearning Programme
BRC Summer School 2025
10 June 2025Ashridge House, Berkhamsted - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
07 October 202509:00The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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