Leveraging digital technology across the retail supply chains and exploring cybersecurity and data solutions.
Technology – and, in today’s world, digital technology – touches every part of the retail supply chain – from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues across all members to deliver for their customers and provide innovative customer experiences.
The Technology Community covers many topics – from cyber security to the use cases and solutions offered by hardware and software vendors in areas such as data, analytics, and other providers.
Objectives
Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.
Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.
Providing safe space for members to discuss cyber related business resilience and continuity.
Members
The following key roles and the teams that report into them:
IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members
Latest Content
- Blog
Environmental Packaging Summit | Tomorrow’s packaging powerhouse: Future-proof, sustainable, unmissable
23 Jun 2025 - Article
The Four Lenses in Retail Leadership: Working Through the Friction
19 Jun 2025 - Associate Insight
Cyber attackers are shopping around for weak links in retailers’ supply chains
17 Jun 2025 - Associate Insight
Redefining retail security: how to empower people while protecting profits
06 Jun 2025 - Associate Insight
Five lessons from recent cyberattacks to protect your organisation
04 Jun 2025 - Associate Insight
Quantum Threats, AI Shields: How to Future-Proof Your Payment Security
02 Jun 2025 - Associate Insight
The rise of the pop-up: creating flexibility on the high street
21 May 2025 - Associate Insight
How can retail Contact Centres harness the AI opportunity?
14 May 2025 - Associate Insight
Aon Global Risk Management Survey
13 May 2025 - Associate Insight
How AI is transforming product experiences
09 May 2025
Upcoming Events
- EventExternal Event
WEBINAR: Refund abuse: Quantifying, preventing, and getting buy-in
Wed 25 June15:00 - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Thu 11 September09:00The Form Rooms - EventExternal EventIn Person
Excellence in Customer Engagement Summit London 2025
Tue 16 September09:15 - 18:00Convene 155 Bishopsgate, London - EventMasterclassLearning Programme
Sustainability Masterclass: Developing and delivering your strategy
Tue 7 October09:00The Form Rooms
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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Join our member communities and get more advice and support on issues that matter to you.