Leveraging digital technology across the retail supply chains and exploring cybersecurity and data solutions.
Technology – and, in today’s world, digital technology – touches every part of the retail supply chain – from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues across all members to deliver for their customers and provide innovative customer experiences.
The Technology Community covers many topics – from cyber security to the use cases and solutions offered by hardware and software vendors in areas such as data, analytics, and other providers.
Objectives
Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.
Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.
Providing safe space for members to discuss cyber related business resilience and continuity.
Members
The following key roles and the teams that report into them:
IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members
Latest Content
- Member AccessSurvey
BRC Crime Survey 2025
29 Aug 2025 - Associate Insight
IMHX - The UK’ Largest Logistics Event Makes Its Anticipated Return
26 Aug 2025 - Member AccessArticle
Live Facial Recognition and Neighbourhood Police Officers Announced
14 Aug 2025 - Associate Insight
How can retailers get future ready voice communications ahead of the PSTN switch-off?
12 Aug 2025 - Associate Insight
IMHX 2025 Conference: Smart Tech, Safety, and Sustainability Take Centre Stage
30 Jul 2025 - Article
Member Value Statement 2025
22 Jul 2025 - Associate Insight
From overinvestment to smart action: Supporting retail resilience with a click
18 Jul 2025 - Associate Insight
Testing Times for Retailers
11 Jul 2025 - Associate Insight
How Leading Retailers Are Evolving Loyalty for the Modern Consumer
27 Jun 2025 - Associate Insight
Taking your business global: your essential guide to international success
26 Jun 2025
Upcoming Events
- EventExternal Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September09:15 - 18:00Convene 155 Bishopsgate, London - Member AccessEventRoundtable
Cyber Security – up-to-date insights from experts
Tue 16 September10:30 - 16:00The Form Rooms, Covent Garden - EventMasterclassLearning Programme
How to Integrate Nature into your Sustainability Strategy
Tue 23 September09:00 - 17:00The Form Rooms - EventExternal EventRoundtable
Breakfast Roundtable - The Path to Operational Excellence
Thu 25 September08:30 - 11:00The Form Rooms, Covent Garden - EventExternal EventConference
Discover the Future of Retail at IET London: Savoy Place
Wed 1 October12:00 - 17:15IET London: Savoy Place, 2 Savoy Place, London, WC2R 0BL - EventMasterclassLearning Programme
Sustainability Masterclass
Tue 7 October09:30 - 16:30The Form Rooms - EventExternal Event
Electrical Product Safety Conference 2025
Thu 16 October09:00 - 16:15The Mermaid, Puddle Dock, London - EventExternal EventRoundtable
Breakfast Roundtable - AI First, Fashion Forward
Wed 22 October08:30 - 11:00The Form Rooms, Covent Garden
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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