Leveraging digital technology across the retail supply chains and exploring cybersecurity and data solutions.
Technology – and, in today’s world, digital technology – touches every part of the retail supply chain – from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues across all members to deliver for their customers and provide innovative customer experiences.
The Technology Community covers many topics – from cyber security to the use cases and solutions offered by hardware and software vendors in areas such as data, analytics, and other providers.
Objectives
Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.
Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.
Providing safe space for members to discuss cyber related business resilience and continuity.
Members
The following key roles and the teams that report into them:
IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members
Latest Content
BlogFree tool: assess your organisation's change readiness
24 Mar 2026
BlogYou can't pour from a empty cup
10 Mar 2026
BlogWhen retail leaders are too busy to think, performance suffers
17 Feb 2026
NewsBRC Learning introduces a new, improved vision for UK retail leadership
09 Feb 2026
Associate InsightThe Industrialisation of Cybercrime: Identities are Under Attack
27 Jan 2026- Member Access
Meeting NoteBRC Member briefing on cyber security issues from NCSC and RH-ISAC
19 Jan 2026 - Associate Insight
The State of Refund Abuse: Repeat offenders, eroding loyalty, and AI's impact
15 Jan 2026
BlogHighlights from the BRC Retail Masters 2025 Impact Report
11 Jan 2026
Associate InsightAI, trust and transformation: Five key CX trends every retailer must prepare for in 2026
18 Dec 2025- Member Access
ArticleBRC Regulatory Watch Outs for 2026
18 Dec 2025
Upcoming Events
EventExternal EventWebinarDriving Strategic Impact with Digital Product Management
Tue 14 April12:00 - 12:30
EventWebinarThe investment that keeps paying dividends: from Summer School to the shop floor
Wed 29 - Tue 14 Apr09:30 - 10:30Livestorm
EventLeadership ProgrammeBRC Leaders Summer School 2026
Mon 1 Jun - Fri 31 JulThe Form Rooms, London
What our members say


The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.


A very effective business network that provides insight and coordinates industry opinion.


The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.


Adds a lot to our business, great sounding board, very well connected and able to influence.


A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager

Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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