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Timely, relevant, actionable insights to support the retail industry and help your business
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Featured
News
2025 Manifesto for Retail | Kickstarting growth in the everywhere economy
26 Feb 2025
Member Access
Article
Survey Open: HR Benchmark Q2 2025
01 Jul 2025
Associate Insight
How Leading Retailers Are Evolving Loyalty for the Modern Consumer
27 Jun 2025
Associate Insight
Reimagining Retail Growth Through Simplified Global Expansion
24 Jun 2025
Blog
Environmental Packaging Summit | Tomorrow’s packaging powerhouse: Future-proof, sustainable, unmissable
23 Jun 2025
Associate Insight
How tariffs could still impact UK retailers
23 Jun 2025
Article
The Four Lenses in Retail Leadership: Working Through the Friction
19 Jun 2025
Press Release
Costs filtering through as food inflation jumps in May
18 Jun 2025
Press Release
Slow start to summer shopping
13 Jun 2025
Press Release
Retail down by over 360,000 jobs in a decade
10 Jun 2025
Press Release
Consumers put the brakes on non-essential spending
10 Jun 2025
Associate Insight
Redefining retail security: how to empower people while protecting profits
06 Jun 2025
Associate Insight
Five lessons from recent cyberattacks to protect your organisation
04 Jun 2025
Associate Insight
Quantum Threats, AI Shields: How to Future-Proof Your Payment Security
02 Jun 2025
Associate Insight
How Economic Pressure is Fueling Chargeback Abuse Across the UK
28 May 2025
Article
Flying blind with ONS statistics
20 May 2025
Associate Insight
How can retail Contact Centres harness the AI opportunity?
14 May 2025
Press Release
Retailers make hay while the sun shines
13 May 2025
Associate Insight
How AI is transforming product experiences
09 May 2025
Article
Build Your Talent Pipeline With Future Digital Leaders
08 May 2025
EVENTS
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Permitted Attendees
Event
External Event
AI-Native Networks for Scalable Retail Success
Tue 15 July
14:00
Event
External Event
In Person
Talking AI with Sainsbury’s: Building an AI strategy even your CFO will love; self-funded!
Wed 3 September
08:30
The Garden Cinema, 39-41 Parker St, London, WC2B 5PQ
Event
Masterclass
Learning Programme
How to Integrate Nature into your Sustainability Strategy
Thu 11 September
09:00 - 17:00
The Form Rooms
Event
External Event
Excellence in Customer Engagement Summit London 2025
Tue 16 September
09:15 - 18:00
Convene 155 Bishopsgate, London
Event
Roundtable
BRC - Bank of England Directors' Round Table
Thu 25 September
12:30
Event
Masterclass
Learning Programme
Sustainability Masterclass: Developing and delivering your strategy
Tue 7 October
09:00
The Form Rooms
Member benefits
Become a member, join a community
Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have three types of membership: one for retailers, one for companies providing services to retailers, and one for retail trade associations.