Building bench strength before you need it
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Succession planning in retail is almost always reactive. Someone leaves, and the scramble begins — a role sits empty, an under-prepared internal candidate gets stretched too far, or an expensive external hire is made who doesn't understand the culture.

This webinar, developed in partnership with TalentMapper, makes the case for doing it differently. Through honest panel conversation and real practitioner experience, we'll explore why succession planning keeps failing in retail — and what evidence-based organisations are doing instead.

You'll leave with a practical model you can apply straight away, and a free Bench Strength Audit to help your team understand where you stand.

Sign up below:

Or, email Vicki, our Head of Learning

Vicki Young

Head of Learning

This webinar will:

1

A conversation, not a presentation

Three perspectives in one session — workforce data, leadership development, and a retail HR practitioner who has lived the problem.

2

Practical tools you can use immediately

Leave with a four-stage succession model and a free Bench Strength Audit — a 10-minute self-assessment your team can complete the same day.

3

Built specifically for retail

Every insight is grounded in the realities of UK retail: the pace, the turnover, and the leadership pipeline pressures that other sectors simply don't face.

Agenda

  • Opening: Why succession planning keeps failing in retail and what the data tells us
  • The retail reality: The gap between knowing you need a plan and actually having one
  • Panel conversation: What good succession planning looks like in practice, from an organisation that'sdone it, and how to bridge the gap between identifying potential and building it into performance
  • Q&A and close: Q&A with the panel, plus one action every attendee can take in the next 30 days
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