Building the AI Skills Roadmap for Retail
A closed-door session where retail’s people and transformation leaders map the skills an AI-enabled future demands. In partnership with Cambridge Spark.
AI is already changing how retail teams work, but few organisations have a plan for the skills their people will need next. Co-hosted by BRC Learning and Cambridge Spark, this closed-door session brings senior retail leaders together for two hours of structured discussion and practical ideas for your own skills roadmap.
You’ll explore:
- Map how AI is reshaping roles across retail, from stores to head office
- Identify the capability gaps most likely to hold your organisation back
- Compare practical approaches to upskilling and reskilling at scale
- Learn how your peers are prioritising AI skills investment
- Shape the first steps of a skills roadmap you can build on
Who should attend:
This session is for senior leaders responsible for people, skills and transformation in retail: HR Directors, Chief People Officers, L&D Leads, Chief Data Officers and Transformation Leaders. If you are deciding how your organisation prepares its workforce for AI, this morning is for you.
In Partnership with
Register for this event
If you have issues completing this form, contact brclearning@brc.org.uk
Or, email Vicki Young, Head of Learning
This workshop will:
Connect you with your peers
A closed-door room of retail leaders facing the same questions.
Surface real capability gaps
Practical exercises to pinpoint where your organisation stands.
Send you off with a plan
Leave with the starting points for your own roadmap.
Agenda
09:30 – Arrival and breakfast
10:00 – Welcome and introductions from BRC Learning and Cambridge Spark
10:15 – Scene-setting: how AI is changing retail roles
10:35 – Working session 1: mapping capability gaps across your organisation
11:10 – Working session 2: approaches to upskilling and reskilling teams
11:45 – Wrap-up: priorities, next steps and shared takeaways
12:00 – Close
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