Retail Cyber Resilience: Risks, Response and Readiness

Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia. 

Lee Clark is the RH-ISAC Cyber Threat Intelligence Production Manager. He joined the ISAC in February 2022 and leads the intelligence team’s collection and production operations.

His prior experience includes working as a cyber policy and intelligence advisor for Booz Allen in the defense, commercial, and Middle East markets.

He has published numerous writings on cyber issues through the ISAC and various security focused publications. He has an MA in Intelligence and International Security from the University of Kentucky.

The Retail & Hospitality ISAC is the cybersecurity sharing and collaboration community for the global consumer-facing business sector. As the RH-ISAC’s vice president of membership, Luke Vander Linden is responsible for member growth and engagement and, as part of the leadership team, overall organizational strategy.

The RH-ISAC is a dynamic community with nearly 350 member companies, representing over 5,000 cybersecurity professionals. Prior to joining the RH-ISAC, Luke held similar positions at the Society for Corporate Governance and the Academy of Management.

For two decades, he also had a long career in nonprofit fundraising and operations. Luke lives in Connecticut with his wife and two sons. He volunteers with multiple community organizations and serves on several nonprofit boards.

John Maguire is the Head of Securing Organisation at the Department for Digital, Culture, Media and Sport, with a focus on raising the baseline of cyber resilience across the economy by ensuring the right support and guidance is in place for businesses to better manage their cyber risk and developing incentives for them to do so.

He is an experienced government official, with a diverse background that includes central government, devolved government, and regulatory experience. Prior to his current role, he led work on UK digital trade policy and negotiations, which included delivery of the UK-Singapore Digital Economy Agreement and a range of digital FTA chapters.

Duncan is a senior cyber resilience and protection advisor at Kyndryl, with deep experience helping global enterprises strengthen their ability to protect, detect, respond and recover from cyber events.

With over 29 years’ experience across managed outsourced services and critical enterprise systems, he works with strategic customers to assess current recovery capabilities, define target-state resilience requirements, and develop practical roadmaps aligned to business-critical processes and outage tolerances.

As Kyndryl’s Director of Customer Enablement and Country Practice Leader for UKI, Duncan is a strong advocate for real-world cyber attack & recovery testing, ensuring teams are rehearsed and gaps are identified before a live incident occurs. He regularly advises customers on modern AI agentic security defence, cyber tolerant recovery solutions, data recoverability and the importance of building resilience into enterprise system design.