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An interactive workshop with BRC Learning and Cambridge Spark

The race to AI fluency is on, and the winners won't be the organisations with the best tools. They'll be the ones whose people can actually use them.

This interactive session brings together HR, L&D and digital leaders to work through the real challenge of AI adoption at scale. You'll benchmark where your organisation sits on the maturity curve, map what an AI-enabled future looks like for your business, and leave with practical next steps you can act on.

You'll explore how to:

  • The bottleneck of mass adoption. Why time-to-fluency is the new race, and why AI success is overwhelmingly a people problem.
  • Why agentic AI matters now. The next inflection point for retail, with potential for 30% profitability uplift and 30 to 40% cost reduction by automating end-to-end workflows.
  • Managing resistance to change. Practical tactics for tackling trust deficits, change fatigue, and the "good enough" trap.
  • From learning impact to business value. How to build AI value stories that connect capability-building to measurable outcomes.
  • Navigating the Growth and Skills Levy. What the August 2026 reforms mean for your capability strategy, and how the new fast-track Apprenticeship Units (including AI Leadership) can unlock rapid deployment.

Who should attend

This session is for HR directors, L&D leads, and digital insights professionals who are responsible for building capability at scale and want to learn from peers who are navigating the same challenges.

Practical, peer-led, and grounded in real retail context. Join us on 14 May at The Form Rooms, London.

In Partnership with

Register for this event

If you have issues completing this form, contact brclearning@brc.org.uk

Or, email Vicki Young, Head of Learning

Vicki Young

Head of Learning

This workshop will:

1

Cut through the noise

give you a practical framework for scaling AI literacy beyond your early adopters and across your whole workforce

 

2

Connect you with your peers

bring together HR, L&D, and insights professionals navigating the same adoption challenges in real organisations

3

Leave you with something useful

concrete strategies for identifying internal champions and embedding governance that enables rather than blocks progress

Interactive elements

Where are you on your AI journey? Benchmark your organisation against MIT's four stages of Enterprise AI Maturity.

Futures thinking exercise. A guided session mapping your organisation's AI-enabled future using the Futures Triangle (pull of the future, push of the present, weight of history), then comparing perspectives in small groups.

Format

Short framing inputs from our speakers, interactive group exercises, and open discussion. You'll leave with a clear view of where you sit on the AI maturity curve and tangible next steps for your organisation.

HR & L&D

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