Contact Us
Sign In
Join us

Retail moves fast. Skills gaps don't wait.

Store managers stepping up to multi-site leadership. Buying teams lacking commercial acumen. High turnover eroding capability before it takes hold. Retail HR and L&D professionals are under constant pressure to build skills at pace — and prove the business case for every penny spent.
This half-day workshop is an honest conversation about what it actually takes to connect learning investment to commercial performance.

Led by learning strategist Lori Niles-Hofmann, the session helps HR and L&D leaders move beyond programme delivery and into genuine capability building — aligning skills development with what retail leadership actually cares about: sales, retention, succession, and growth.

BRC Members receive £50 off with promo code BRCMember.

You'll explore how to:

  • Map the skills your retail business needs now — and in the next three years
  • Align L&D activity to commercial and operational outcomes
  • Make the case for learning investment in a cost-pressured environment
  • Shift the perception of HR and L&D from support function to strategic partner

Who should attend

This is for HR Directors, Heads of L&D, Talent and Capability leads, and People Business Partners working in retail or consumer-facing businesses who want to build more strategic influence — and a stronger skills pipeline.

In Partnership with

Or, email Jon from Talent Mapper

Jon Hering | Talent Mapper

Chief Commercial Officer

This workshop will:

1

Close the gap between learning spend and business impact

and give you a framework for proving the commercial value of L&D in language retail leadership actually responds to

2

Turn chronic skills shortages into a structured capability pipeline

before they become a boardroom problem or a barrier to growth

3

Reposition HR and L&D as a strategic business function

with the tools and thinking to move from reactive support to a seat at the table

Meeting Facilitator

  • Lori Niles-Hofmann

    EdTech + AI Transformation Strategist and Analyst

    Independent senior EdTech strategist. 25 years across international banking, management consulting, and marketing — which means I know the underbelly of the industry, and I have an unfiltered view of what's possible versus what's pragmatic.

    EdTech Strategy — I advise Fortune 500 CLOs on navigating change, using proven data-driven frameworks to move L&D from business support function to strategic growth engine.

    Vendor Advisory — I work with EdTech and PeopleTech vendors (start-ups to scale-ups) on product vision, roadmap development, and decoding the Learning function. A product dreamer grounded in deep practitioner expertise.

    Investor Advisory — As a seasoned NED Board Member (Elucidat, acquired by Learning Pool; Talentmapper), I advise PE and VC firms on high-stakes EdTech investments, and connect vendors with acquisition partners.

    Ecosystem thinking. Data-driven. Purposeful transformation. Boldness for what's next.

    Lori's LinkedIn

Connect Learning to Commercial Performance

Half a day. Real talk. A clearer path from learning investment to commercial impact.

Book your place