Helping you ensure the products you sell are safe to consumers and comply to regulations
At the heart of retail is the need to provide customers with safe, compliant products that meet their requirements. Failing to do so can be catastrophic, physically, financially and reputationally.
Focusing on non-food, the Product Safety Community works closely with members to increase their understanding of issues that relate to the safety of non-food products. We also use our substantial membership base to influence policy and lobby for positive change within retail.
Objectives
Sharing latest insight on all product safety regulation
Keep members informed on product safety regulation across non‑food sectors including toys, furniture, cosmetics, electricals, batteries, machinery, and tobacco and vaping products.
Support implementation of major regulatory change, including the Product Regulation and Metrology framework, the Tobacco and Vapes Bill, and online marketplace obligations.
Promote clear and compliant consumer information, including product safety, performance, and labelling for energy and water efficiency.
Latest Content
FeaturedArticleProduct Safety Community Anonymous Questions Record 2026
02 Jan 2026
FeaturedArticlePFAs Across the BRC: Impacts, Insights and Priorities for Retail
03 Feb 2026- Member Access
FeaturedArticleOPSS Technical Advisory Note on Asbestos Testing | March 2026
03 Mar 2026
ArticleRetail doesn't work in silos. Neither should your leaders
01 Apr 2026- Member Access
ArticleDefra | 2026 Household WEEE Collection Targets and Methodology
01 Apr 2026 - Member Access
ArticleSummary | DESNZ | Updates on Energy-Related Products | March 2026
26 Mar 2026 - Member Access
ArticleACS | Tobacco and Vapes Bill | Decline '09
25 Mar 2026
ArticleOPSS Safety Alert | Mintolla Seed | Sea Mango Pods
25 Mar 2026
BlogFree tool: assess your organisation's change readiness
24 Mar 2026- Member Access
ArticleTobacco and Vapes Bill | Point-of-Sale Restriction Discussion | March 2026
19 Mar 2026
Working Groups
Within the Product Safety Community are the following Working Groups:
Product Safety Community Group
The place to share any non-food compliance issues. Discuss topics of the day in confidence with other retailers. Get the latest on what’s happening and what’s coming up in product safety.
Household Goods Group
If you sell cosmetics, cleaning products or chemicals then this is the group for you. Get exclusive updates from other retailers, influencers and key decision makers in household goods. This group also provides access to training on areas such as REACH and PFAS.
Members
The following key roles and the teams that report into them:
Non-food Technical Directors
Policy Managers, Regulatory Managers
Product Safety Managers, Technical, Development and Quality Assurance Managers
Associate Members
Upcoming Events
EventWebinarThe investment that keeps paying dividends: from Summer School to the shop floor
Tue 14 April09:30 - 10:30Livestorm
EventReview of Halloween Costume Code of Practise
Tue 14 April10:00 - 11:00Teams
EventWebinarOPSS 4th Online Marketplace Cross-Sector Briefing [14 April]
Tue 14 - Thu 30 Apr10:30 - 12:00MS Teams
EventExternal EventWebinarDriving Strategic Impact with Digital Product Management
Tue 14 April12:00 - 12:30
EventWebinarOPSS 4th Online Marketplace Cross-Sector Briefing [15 April]
Wed 15 April15:30 - 17:00MS Teams
EventWebinarDiscussion on Online Marketplace Regulation Consultation
Fri 17 April10:00 - 11:30MS Teams
EventWebinarThe Future of Furniture Innovation
Fri 24 April10:30 - 12:45MS Teams
EventWebinarBuilding bench strength before you need it
Wed 29 April11:00 - 12:00Livestorm
EventWebinarDiscussion on UK POPS Regulation
Thu 30 April11:00 - 12:00MS Teams
EventWebinarDiscussion on Local Space Heaters Consultation with DESNZ Policy Team
Wed 6 May10:00 - 11:00MS Teams
What our members say


A very effective business network that provides insight and coordinates industry opinion.


The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.


Adds a lot to our business, great sounding board, very well connected and able to influence.


A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.

"The Product Safety forum is really well organised with a variety of guest speakers including government departments and NGOs who provide valuable insights on topical matters."
Community Manager

Inga Becker-Hansen
Policy Adviser - Retail Products
Inga manages the Product Safety Community and has recently joined the organisation having worked in the chemical industry. Inga has a Masters in chemistry and begun her career working in formulated materials and resin synthesis, and subsequently worked in biocidal regulation monitoring UK and EU regulation. She is engaged with key government departments, and is passionate about helping retailers and ensuring market product safety.
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