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Tell DBT head of Consumer Protection your priorities

Sarah Adcock, Director of the Consumer and Competition Directorate in DBT, will attend along with her Deputy Tony Thomas and Ian Meikle who is working on the Action Plan Project.

They will update members on the proposed Plan and listen to member views.

This is an opportunity for senior members and all those involved in consumer protection issues to make suggestions at an early stage.

Below is a link to the letter sent by the Secretary of State for Business and Trade to the chair of the Business and Trade Committee on 2 April on the government’s Consumer Action Plan.

It outlines current protections for consumers, including new powers for the CMA to take enforcement action. It sets out further steps to recalibrate the UK’s consumer protection system, including:

  • A review into statutory consumer protection duties on the part of trading standards 
  • Further ways for consumers to seek/ secure redress
  • A review by the Law Commission on the benefits of a dedicated opt-out collective actions regime for consumer claims.

Work will be undertaken across government departments to draw together actions in this area to form the government’s Consumer Action Plan, to be published at the end of the year. 

 

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link to the S of S note

Meeting Facilitator

  • Graham Wynn

    Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC

    Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia. 

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