Meet DBT on their consumer protection priorities
DBT are preparing a Consumer Action Plan for the end of the year. This is an opportunity for members to discuss the priorities for action.
Tell DBT head of Consumer Protection your priorities
Sarah Adcock, Director of the Consumer and Competition Directorate in DBT, will attend along with her Deputy Tony Thomas and Ian Meikle who is working on the Action Plan Project.
They will update members on the proposed Plan and listen to member views.
This is an opportunity for senior members and all those involved in consumer protection issues to make suggestions at an early stage.
Below is a link to the letter sent by the Secretary of State for Business and Trade to the chair of the Business and Trade Committee on 2 April on the government’s Consumer Action Plan.
It outlines current protections for consumers, including new powers for the CMA to take enforcement action. It sets out further steps to recalibrate the UK’s consumer protection system, including:
*A review into statutory consumer protection duties on the part of trading standards
*Further ways for consumers to seek/ secure redress
*A review by the Law Commission on the benefits of a dedicated opt-out collective actions regime for consumer claims.
Work will be undertaken across government departments to draw together actions in this area to form the government’s Consumer Action Plan, to be published at the end of the year.