Responding to the Spring Forecast, Helen Dickinson, Chief Executive at the British Retail Consortium, said:
“Today’s figures underline the scale of the economic challenge: growth is fragile, unemployment has climbed to 5.2% and is expected to rise, and businesses are cutting back. While household finances may improve later in the Parliament, the immediate risk is to jobs, especially in retail. At a time when job vacancies are falling and confidence is weak, the priority should be protecting employment and strengthening living standards.
“Instead, retailers face a cost of doing business crisis. Employment costs rose by more than £5bn last year, and poorly implemented reforms in the Employment Rights Act risk adding further cost and complexity at the worst possible moment. Reforms must raise standards without deterring hiring.
“The Chancellor spoke about boosting investment in communities. Our high streets are the backbone of local economies, yet business rates continue to undermine their viability. While Government has taken some steps to fix the current system, it is broken and must be overhauled entirely to reduce the burden on the high street once and for all.
“Retail has unparalleled reach across the country, and stands ready to work with the Government to ‘spread’ and ‘unlock’ opportunity in every part of Britain. But to do so, Government must get a grip on the cost of doing business so retailers can invest confidently in people, places and prices.”
Latest press releases
Press ReleaseBRC responds to ONS Retail Sales Index
22 May 2026
Press ReleaseHigh prices still weighing on consumers’ minds
21 May 2026
Press ReleaseScotland’s shops to score thanks to World Cup and Commonwealth Games – SRC polling
21 May 2026
Press ReleasePrices held stable despite conflict in Middle East
20 May 2026
Press ReleaseBRC responds to King's Speech - Politics must not “get in the way of the immediate action needed”
13 May 2026
Press ReleaseUncertainty hits retail sales
12 May 2026
Press ReleaseMounting pressure on retail as footfall takes sharp decline
08 May 2026
Press ReleaseHalf of public say young people need more support into work
07 May 2026
Press ReleaseGovernment needs to act on Middle East impacts, retailers warn
06 May 2026
Press ReleaseRetail workers get the protections they deserve
29 Apr 2026
Find out more...

Become a member
Our members come with many different needs. To reflect this, we offer three membership types: Retail Member, Associate Member and Trade Association Member.

Take the next step in your leadership journey
Leadership development for individuals and learning teams—retail-specific programmes that build confidence and impact.
See what's coming up
We host 300+ calls, webinars and in-person events to bring our community together.

Harness best-in-class Market Intelligence
Robust data, benchmarks and monitors to help you track performance and make informed business decisions
