Responding to the Spring Forecast, Helen Dickinson, Chief Executive at the British Retail Consortium, said:
“Today’s figures underline the scale of the economic challenge: growth is fragile, unemployment has climbed to 5.2% and is expected to rise, and businesses are cutting back. While household finances may improve later in the Parliament, the immediate risk is to jobs, especially in retail. At a time when job vacancies are falling and confidence is weak, the priority should be protecting employment and strengthening living standards.
“Instead, retailers face a cost of doing business crisis. Employment costs rose by more than £5bn last year, and poorly implemented reforms in the Employment Rights Act risk adding further cost and complexity at the worst possible moment. Reforms must raise standards without deterring hiring.
“The Chancellor spoke about boosting investment in communities. Our high streets are the backbone of local economies, yet business rates continue to undermine their viability. While Government has taken some steps to fix the current system, it is broken and must be overhauled entirely to reduce the burden on the high street once and for all.
“Retail has unparalleled reach across the country, and stands ready to work with the Government to ‘spread’ and ‘unlock’ opportunity in every part of Britain. But to do so, Government must get a grip on the cost of doing business so retailers can invest confidently in people, places and prices.”
Latest press releases
Press ReleaseConsumer demand cools as temperatures soar
11 Aug 2026
Press ReleaseToo hot for the high street
07 Aug 2026
Press ReleaseKaren Scott announced as new chair of the Scottish Retail Consortium
03 Aug 2026
Press ReleaseRetailers keep prices low despite mounting cost pressures
28 Jul 2026
Press ReleaseRetail sales shine in June
24 Jul 2026
Press ReleaseRetail crime edges down as industry takes stronger action
23 Jul 2026
Press ReleaseBoomer bump bolsters consumer confidence
23 Jul 2026
Press ReleaseInflation down as retailers hold back cost of living pressures
22 Jul 2026
Press ReleaseRetail calls on Burnham to back manifesto for jobs, growth and affordability
16 Jul 2026
Press ReleaseOnline sales shine in the heat
14 Jul 2026
Find out more...

Become a member
Our members come with many different needs. To reflect this, we offer three membership types: Retail Member, Associate Member and Trade Association Member.

Take the next step in your leadership journey
Leadership development for individuals and learning teams—retail-specific programmes that build confidence and impact.
See what's coming up
We host 300+ calls, webinars and in-person events to bring our community together.

Harness best-in-class Market Intelligence
Robust data, benchmarks and monitors to help you track performance and make informed business decisions
