Operations Community

The Community focuses on issues that impact how retailers prevent, manage and respond to risks including: 

• Protecting colleagues, customers and stores from crime and security risks 
• Maintaining safe and responsible retail environments 
• Preparing for and responding to disruption and emerging threats 

The Operations Community gives members a trusted forum to share insight, exchange intelligence and develop collective responses to shared challenges. This is particularly valuable in tackling retail crime, where collaboration between retailers, government and law enforcement helps identify threats and improve responses.

The BRC represents members through engagement with government, regulators and enforcement partners, including forums such as the Retail Crime Forum, Retail Crime Action Group and the Tackling Retail Crime Together strategy. These provide opportunities to share industry insight, raise operational challenges and drive collaborative solutions.