This event is for BRC Retail Members.
For the sixth year, the Diversity & Inclusion Report, driven by research from the MBS Group and the British Retail Consortium, explores the status of diversity and inclusion (D&I) in the retail sector today. A product of extensive interviews with CEOs, HRDs and Chairs across the industry, it updates on insights and progress six years on from the original report in 2021.
The latest report also builds on the progress of the D&I Charter, a change programme that acts as a forum for members to collaborate and share best practice, and provides signatories with exclusive access to tailored roundtables covering a diverse range of topics to help members with their D&I strategies.
In this webinar, together with the MBS Group team, we will explore key findings from the 2026 Diversity & Inclusion in UK Retail report, welcoming questions and feedback from attendees
Speakers

Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza Paludo Gomes is Employment Policy Lead at the British Retail Consortium, where she works with retailers, government and regulators on the policies shaping the world of work. She heads BRC’s HR and D&I networks and has played a key role in shaping the sector’s response to issues like the Employment Rights Bill, minimum wage and associated employment costs.
Prior to the BRC, Luiza worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. An overseas qualified lawyer, Luiza worked as a civil litigator for 8 years in Brazil before relocating to the UK.

Helen Dickinson OBE
Chief Executive
Helen leads the team and sets the strategic direction of the BRC. She joined in January 2013 and has been working with retailers for over 25 years. In 2016 she was awarded an OBE for Services to Retail.
Helen is passionate about diversity and inclusion in retail, she acts as the BRC’s Social Mobility Commission ambassador and was previously the Chair of Working Chance, a charity helping women offenders find employment. She is on the advisory board for Pennies, a charity which offers digital charity boxes to businesses, and was previously UK Head of Retail at KPMG.
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