Building a Future-Ready Retail Workforce

Whether you're developing future workforce strategies, reviewing operating models or managing people risk, these on-demand sessions provide practical insights to help your organisation adapt and thrive.

23 September 20263 Minute Read

Webinars

As retailers navigate technological change, evolving employee expectations and increasing operational pressures, HR leaders are playing a critical role in building resilient, high-performing organisations.

In partnership with Marsh, this three-part webinar series explores some of the biggest workforce challenges facing the sector today, from harnessing the potential of AI and redesigning work, to improving employee wellbeing and strengthening organisational resilience.

Impact of AI on the Retail Workforce

Artificial intelligence is already reshaping the retail workforce, creating opportunities to improve productivity, transform customer experiences and redefine how work is carried out.

This session explores how retailers can approach AI adoption strategically, balancing innovation with employee experience and organisational goals.

Senior HR leaders will gain practical insights into workforce planning, skills development, change management and the important role HR plays in helping organisations prepare for an AI-enabled future.

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Building Flexible Work Models & Resilient Teams

Employee expectations continue to evolve, making workforce flexibility and engagement a strategic priority for retailers.

This webinar examines how organisations can design work models that support agility, resilience and performance, while addressing the challenges of disengagement and workforce retention.

Learn how HR teams can create environments where employees are motivated to perform, organisations can respond to change more effectively, and teams are equipped for long-term success.

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The Impact of Health and Wellbeing on People Risk and Organisational Resilience

Employee health and wellbeing have a direct impact on organisational performance, influencing everything from productivity and absenteeism to decision-making and operational risk.

In this webinar, experts explore the connection between wellbeing, people risk and business resilience, highlighting why workforce health should be a key strategic consideration for retailers.

Discover how organisations can take a more proactive approach to supporting employees while strengthening resilience across the wider business.

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