Must win People Transformation Battles in 2027: Dinosaurs, Robots and everything in between
Retail’s Op Model reckoning
This event is exclusive to BRC Retail Members and by invitation only.
As part of our Marsh x BRC collaboration series we are bringing together a small group of senior HR and transformation leaders for a high impact workshop to help you ready your Retail Operating Model for an AI-enabled world.
Retail is facing a sharp reset in 2027 and beyond. To stay competitive, retain key talent and drive efficiencies, we must redesign the work, workforce and workplace, and the expectation is on HR as a true enabler of change. This session will bring together insights from recent retail webinars and turn them into a practical working conversation on what matters most.
What we will cover
- The major trends shaping retail business strategy, people strategy and performance
- How those trends are impacting the operating model
- The key challenges and pain points emerging for HR and transformation leaders
- Prioritisation of the issues that matter most
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In Partnership with
Meet the Speakers
Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.
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