The Impact of Health and Wellbeing on People Risk and Organisational Resilience
The BRC and Marsh invite you to a webinar on the connection between employee health and wellbeing, people risk, and organisational resilience.
This event is for BRC Members.
Poor employee health and wellbeing can increase employer liability, health and safety exposure, absenteeism, and human error, while reducing productivity.
These pressures contribute to wider operational risk, including cyber vulnerability, where fatigue, stress, or delayed recovery affect decision-making and response time.
The BRC and Marsh invite you to a webinar on the connection between employee health and wellbeing, people risk, and organisational resilience.
KEY TAKEAWAYS
- How poor health and wellbeing drive liability, absence, and productivity risk
- The link between human error, fatigue, and cyber exposure
- How delayed access to healthcare can slow recovery and increase organisational strain
- Practical steps to align people risk and enterprise risk strategies
Meet the Speakers
Luiza Paludo Gomes
Policy Lead - HR and D&I | BRC
Luiza Paludo Gomes is Employment Policy Lead at the British Retail Consortium, where she works with retailers, government and regulators on the policies shaping the world of work. She heads BRC’s HR and D&I networks and has played a key role in shaping the sector’s response to issues like the Employment Rights Bill, minimum wage and associated employment costs.
Prior to the BRC, Luiza worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. An overseas qualified lawyer, Luiza worked as a civil litigator for 8 years in Brazil before relocating to the UK.
Kelvyn Sampson
Marsh UK Industries - Retail, Leisure & Hospitality Leader
Kelvyn Sampson joined Marsh’s UK Industries leadership team in January 2023, leading the Retail, Food & Beverage, and Leisure practice.
With over 26 years of experience, Kelvyn has a proven track record of providing risk management, advisory and risk-transfer solutions to clients across various industries. His expertise enables him to develop tailored strategies that help clients mitigate risks and seize opportunities.
Recently, Kelvyn led the development of Marsh McLennan’s 2025 UK Retail Leaders Report, Leading through Disruption: Achieving Retail Resilience. Based on interviews with over 700 senior UK retail industry executives, the report highlights the significant challenges currently facing the sector, explores future growth opportunities, and identifies strategies to address these short-term risks.
Known for his collaborative approach and deep industry knowledge, Kelvyn is committed to delivering exceptional value to both clients and colleagues.
Prior to joining Marsh, Kelvyn led the GB Retail, Leisure, and Hospitality practice at Willis Towers Watson.
David Bourne
Market Development and Placement Leader, Marsh Health and Benefits
David is an experienced leader and consultant with over 25 years in employee benefits, spanning insurer and intermediary roles. He possesses deep expertise in supporting SME and corporate clients across protection, healthcare, wellbeing, and flexible benefits platforms. David currently leads the Market Development & Placement team, driving innovative solutions to deliver outstanding health and protection outcomes for clients.
Lucy Brown
Fair Pay and DEI Consulting Leader, Mercer
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