Tracey Banks (2)

Tracey Banks

Programme Manager, BRC

Tracey leads on BRC’s Climate Action Roadmap work to galvanise and accelerate the retail industry’s commitment to deliver Net Zero by 2040.
Prior to BRC, Tracey founded a circular retail business which ran a refill delivery service to tackle the problem of grocery packaging waste. Previously, Tracey has spent most of her career in project / programme management roles in Retail, Banking and Consulting, leading ecommerce, digital and governance transformation.


James Harman (1)

James Harman

Business Development Manager and Retail Specialist, Mitsubishi Electric

James Harman is a Business Development Manager and retail specialist for Air conditioning, Heat Pump and Ventilation manufacturer Mitsubishi Electric.
James has a passion for helping his clients on their journey to Net Zero. With over 15 years’ experience in the HVAC market, James has the technical and practical understanding to assist retailers with their sustainability and carbon requirements.
Energy efficiency is James’ particular focus, as he regularly demonstrates to client’s step by step, how they can improve their current heating or cooling equipment or how to implement a new technology into their buildings.


James Mckeon

James McKeon

Business Development Manager, Mitsubishi Electric

James is Business Development Manager at Mitsubishi Electric and primarily works with clients in the retail, hospitality and banking sectors, helping them to reach their decarbonisation goals by providing them with sustainable HVAC systems.