The retail industry accounts for around 3 million jobs across the UK, it’s the largest private sector employer and as the industry goes through a digital transformation there are uncertain times ahead.

"The digital revolution has impacted every aspect of our lives, and the rate of
change shows no sign of slowing down. We must all constantly re-skill ourselves to keep pace with these developments, while maintaining focus on what makes each business different.”
Paula Nickolds // Manging Director, John Lewis and Partners


With this in mind, it’s essential to develop and retain the right talent as well as build attractive career paths which are accessible, rewarding and well remunerated for the next generation.

The BRC’s Future Retail Leaders Lecture is designed to inform and inspire the retail workforce through real life examples and success stories.

Speaking at the event this year are motivational retail leaders Paula Nickolds, Managing Director of John Lewis, and Jill McDonald, Clothing, Home & Beauty Managing Director at M&S who drive change through two of the UK’s biggest brands. They will highlight the diversity in their journeys, the skills and attributes that are required to make it and the importance of strong leadership in todays changing retail landscape.

“There is always more to learn and space to grow no matter what position you are in. I never stop taking inspiration and expertise from people or events around me.”
Paula Nickolds, Manging Director, John Lewis and Partners


Both Paula and Jill will share their personal experiences and the contrasting paths they have taken in their highly successful careers.

“Being true to who you are and what you believe in is crucial to your leadership and to your own sanity. It’s pretty tough pretending to be someone you are not most of the time!”
Jill Mc Donald, Clothing, Home & Beauty Managing Director at M&S


With retail jobs changing every single day, being able to understand the skill sets and strengths needed for the future is essential to building a successful long-lasting career.

Join us at the Future Retail Leaders Lecture to gain valuable insights from the learning and experiences of retails success stories.

Date: 23 January 2019
Time: 18:00 with networking drinks after the lecture
Venue: 30 Euston Square, London NW1 2FB

For a full agenda and more information visit the event page.

Feedback from Future Retail Leaders Lecture 2018

“A worthwhile event to understand the direction on the retail sector and provide future leaders the opportunity to talk and learn to others.” – Sainsbury's

“The evening speakers were a ten in terms of their brands and profile, and we liked the contrast of an entrepreneur vs. corporate style CEO.” – Boots

"I've attended the BRC's Future Leaders Lecture for the last two years along with members of our senior manager leadership programme. Feedback has been outstanding, the team have really valued hearing the stories of other leaders, understanding their thought processes, learnings and journeys. I'd highly recommend the event." – Superdrug