Candice Ohandjanian

UK Retail Director | Quadient

Candice has a proven track record in commercial growth and is a transformative and highly respected professional amongst the UK Top 100 retailers.

Her reputation was earned through the delivery and implementation of propositions that outpace the competition and create growth catalysts.

She has 15 years of retail logistics experience and was a previous Hermes UK executive board member. She was responsible for 83% of revenue and more than 62% of growth alongside Hermes' product and marketing functions. As Retail Director at Quadient UK, Candice specializes in intelligent locker solutions, assisting clients looking to strengthen their customer experience post-COVID-19.

Kyle Monk

Director of Insight | BRC

Kyle Monk leads the team of BRC experts who report on industry trends and act as the benchmark for UK retail. The team produces a regular drumbeat of in-depth analysis on fast moving market developments and longer term structural trends.

Kyle has over 10 years of retail industry experience, with his most recent role involving running the insight function at the New West End Company, a fashion trade body. Prior to that he led the market intelligence function at Planet, a multinational retail Fintech organisation.