How Social Commerce is Shaping the Retail Sector

We hosted a Customer Community Meeting on 25th April about how social commerce is shaping the future of retail. We were joined by Matt Coode and Emily McDermott from OC&C Strategy Consultants who talked about: 

• How social commerce is shaping the retail landscape, and where we see it adding value (or not) to brands and retailers.
• Some of the winners in the social commerce space and how people are setting themselves up for success.
• Views on the future of social commerce and what this might mean for retailers and brands.

We would welcome your feedback and/or questions. Please email insight@brc.org.uk.