Member-only insight, events and influence

IT Community

Retail is increasingly reliant on IT, from new sales platforms to managing customer data. Without adequate cyber-security, and irrespective of the increasingly tough legislative regime, retailers will lose customer trust and will be unable to leverage the vast potential of IT to redefine their operating models.

The IT Community brings members together with experts and decision-makers to help shape this integral component of the future of retail.


  • IT Directors
  • Chief Information Officers
  • Heads of Cyber Security
  • Information Security Directors
  • Chief Information Security Officers




Reduce cyber risk   Secure an improved law enforcement response to cyber crime affecting the retail industry

 Delivering for members 

  • Guiding members on how to mitigate and deal with cyber security risk with the Cyber Security Toolkit
  • Helping to shape the Government’s approach to the National Infrastructure Directive
  • Securing member participation in the National Cyber Security Centre (NCSC) CyberFirst programme, the first non-national security industry to do so
  • Helping DCMS to refine their thinking on Internet of Things regulation to deliver the best outcomes for consumers, the UK and the retail industry
  • Successfully engaging with NCSC/National Crime Agency to ensure the Government’s approach focuses on the things that matter to retailers

Community Manager


James Martin //
Crime, Security and risk Policy advisor


James joined the BRC after more than a decade in Whitehall, leading significant policy reform programmes in a variety of senior roles, including responsibility for policy and legislation governing spend of £650million per annum.

Contact James by email.