This report is provided by BRC Associate Member, Axonify.

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While some workforce challenges have eased since the onset of the pandemic, others persist, reshaping the realities of frontline work globally in 2024. 

The Deskless Report 2024 explores this evolution, offering practical insights and actionable solutions for retailers to transform today’s challenges into tomorrow’s opportunities. Uncover exactly what frontline employees and managers need from their organisations to immediately tackle issues like understaffing, burnout, customer incivility and more. 

A snapshot of the urgent findings you’ll find in the report:

  • What makes a successful day, according to the frontline
  • Insights from nearly 800 employees, managers and executives across five industries (retail, grocery, hospitality, foodservice and distribution and logistics) in North America and the U.K.
  • Tactical opportunities to improve manager enablement, team communication, tech adoption and more

Get a copy of this essential research to reveal what’s really happening on the frontline and how retailers can create a better experience for their teams—starting today.