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National Retail Crime Steering Group

Violence and Abuse against Shop Workers

National Retail Crime Steering Group

Violence and Abuse against Shop Workers

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Employee

Section 1: What to expect from your employer

Options that may be provided by the business you work for include:

  • Company policies for guidance and reference

  • Training on process, tools and equipment to educate and reduce risk

  • Process to report and record incidents

  • Avenue to raise concerns and/or escalate internally

  • Anonymous ‘Speak-up/Whistleblowing’ system if you are not happy with the level of support you have received

  • Access to support services e.g. counselling